Thank you for trusting VoYaMart (hereinafter referred to as “we,” “us,” or “our”) and choosing VoYaMart's services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, as well as the privacy rights you may have under applicable U.S. law. By using the services of the VoYaMart platform, you acknowledge the data-processing practices described in this Policy. Please read this Privacy Policy in full. If you have any questions, you may contact us using the contact information published on the VoYaMart platform.

SCOPE

This Privacy Policy applies to the website, mobile client, and related products and services that VoYaMart provides to users in the United States, as well as orders sold by VoYaMart and shipped to the United States.

LEGAL STATEMENT

We process personal information in accordance with applicable U.S. federal law, state privacy laws, and other relevant regulations. The personal information you provide to VoYaMart must be truthful, accurate, complete, lawful, and valid. You must update this information promptly if it changes. To prevent fraud, verify payments, or fulfill orders, we may verify necessary information through payment service providers, identity-verification providers, credit-reporting agencies, or linked accounts. You are responsible for consequences arising from unlawful, false, inaccurate, or incomplete information that you provide, and we may suspend or terminate the relevant services to the extent permitted by law.

DEFINITIONS

Personal Information: Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. Where applicable law provides a different definition, that definition will apply.

Unique Device Identifier (exclusive ID or UUID): A string assigned to a device by its manufacturer or operating system that may be used to identify the device, such as an IMEI, Android ID, IDFA, Open UDID, GUID, or SIM card IMSI information.

IP Address: An Internet Protocol address assigned to a network-connected device that may be used to determine the approximate location from which the device connects to the Internet.

SSL: Secure Sockets Layer, a technical protocol used to protect network communications and data transmissions.

Cookie: A small data file sent to and stored on your computer, mobile device, or other device when you visit or use a website. Web beacons, pixel tags, embedded scripts, and similar technologies may serve comparable purposes.

Sensitive Personal Information: Sensitive data as defined by applicable U.S. state privacy laws, such as precise geolocation, account login credentials, certain identification numbers, or other information classified as sensitive by law.

INFORMATION WE COLLECT

Information You Provide

When you create a VoYaMart account, place an order, make a payment, request after-sales service, or contact us, we may collect your name, email address, telephone number, account details, billing address, U.S. shipping address, product information, order information, payment-related information, and content you provide to our customer service team.

Information Collected Automatically

When you access or use the VoYaMart platform, we may automatically collect your IP address, browser type, language, device model, device identifier, operating system, access date and time, pages visited, referring page, time spent on pages, click and browsing activity, and approximate location.

Information from Third Parties

We may obtain information from payment service providers, logistics carriers, marketing providers, fraud-prevention providers, analytics providers, and other business partners when necessary to complete transactions, deliver orders in the United States, prevent fraud, and improve our services.

HOW WE USE YOUR INFORMATION

We may use personal information for the following purposes:

        A) To create and manage your account;

        B) To process payments, confirm orders, arrange delivery of goods to the United States, and provide order or invoice information;

        C) To communicate with you and provide customer support and after-sales service;

        D) To screen for potential risks, fraud, abuse, or other unlawful activity;

        E) To maintain platform security, diagnose technical issues, and improve our products and services;

        F) To provide personalized content, product recommendations, or marketing communications to the extent permitted by applicable law;

        G) To comply with applicable U.S. laws, court orders, law-enforcement requests, and regulatory obligations;

        H) For other purposes authorized by you or permitted by applicable law.

HOW WE DISCLOSE YOUR INFORMATION

We may disclose personal information necessary to accomplish the purposes described in this Policy to the following categories of recipients:

        A) Service providers that perform hosting, payment processing, order fulfillment, delivery within the United States, customer support, analytics, marketing, security, or fraud-prevention services on our behalf;

        B) USPS, international transportation providers, or U.S. last-mile carriers that require recipient information to complete delivery;

        C) Government authorities, law-enforcement agencies, courts, or professional advisers when necessary to comply with applicable U.S. law, respond to lawful requests, or protect the rights and safety of VoYaMart, our users, or the public;

        D) Parties to a merger, acquisition, financing, reorganization, bankruptcy, or asset transfer, and their advisers;

        E) Other third parties at your direction or with your authorization or consent.

We do not sell your or your customers' personal information for monetary consideration. If we engage in activities defined as a “sale,” “sharing,” or targeted advertising under applicable U.S. state privacy laws, we will provide the required notice and methods to opt out.

HOW WE PROTECT YOUR INFORMATION

We use reasonable physical, administrative, and technical safeguards to protect personal information, including confidentiality measures, SSL encryption, encrypted information storage, and access controls. Please protect your account and password and avoid sharing your login credentials with others. Although we implement security safeguards, no method of transmission over the Internet or storage system can be guaranteed to be completely secure.

DATA RETENTION

We retain personal information only for as long as necessary to accomplish the purposes described in this Policy, perform our contracts, resolve disputes, maintain business records, and comply with applicable U.S. law. Retention periods depend on the type of information, the purpose of processing, associated risks, and legal requirements. When the retention period expires, we will delete, anonymize, or otherwise lawfully dispose of the relevant information.

U.S. CONSUMER PRIVACY RIGHTS

Depending on your state of residence and applicable law, you may have some or all of the following rights:

        A) To confirm whether we process your personal information and access that information;

        B) To correct inaccurate personal information;

        C) To request deletion of personal information, subject to exceptions that permit us to retain it;

        D) To obtain a copy of personal information you provided to us or request that data be provided in a portable format;

        E) To opt out of the sale or sharing of personal information, targeted advertising, or certain profiling activities as defined by applicable law;

        F) To limit certain uses or disclosures of sensitive personal information;

        G) To appeal our decision to deny a privacy request;

        H) Not to receive discriminatory treatment prohibited by law for exercising your privacy rights.

You may submit a privacy request using the contact information published on the VoYaMart platform. We may need to verify your identity and authority to make the request and may ask you to provide information associated with your account or order. Where permitted by law, you may designate an authorized agent to submit a request on your behalf. We will respond within the time required by applicable law.

CHILDREN'S PRIVACY

VoYaMart's services are not directed to children as defined by applicable U.S. law, and we do not knowingly collect children's personal information. If we learn that we collected a child's personal information without appropriate authorization, we will take reasonable steps to delete it promptly. A parent or guardian who believes that a child has provided personal information to us should contact us.

COOKIES AND SIMILAR TECHNOLOGIES

When you use our products or services, we may use Cookies and similar technologies to collect information such as pages visited, referring pages, time spent, browsing environment, device information, and display settings. These technologies help us maintain login sessions, remember preferences, retain shopping or search history, analyze platform usage, prevent fraud, protect account security, improve our products and services, and provide personalized content or advertising to the extent permitted by law.

You may manage Cookies through your browser or device settings. Disabling certain Cookies may prevent parts of the website or Service from functioning properly. Where required by applicable law, we will provide Cookie preference controls or other opt-out mechanisms.

DO NOT TRACK SIGNALS

Some browsers offer a “Do Not Track” setting. Because there is currently no uniform industry standard, our platform may not respond to all such signals. Where applicable U.S. law requires us to recognize and respond to opt-out preference signals such as Global Privacy Control (GPC), we will process them as required by law.

THIRD-PARTY SERVICES AND LINKS

The VoYaMart platform may contain links to third-party websites, plugins, or services. A third party's processing of personal information is governed by its own privacy policy, and we are not responsible for its privacy or security practices. Please review the third party's privacy policy before providing it with personal information.

CHANGES TO THIS POLICY

We may update this Privacy Policy based on platform updates, business changes, and applicable U.S. legal requirements. Without your express consent, we will not retroactively and materially reduce your rights where prohibited by law. Before an updated Policy takes effect, we will notify you through a prominent platform notice, email, push notification, or another appropriate method. Where required by applicable law, we will obtain your express consent.

CONTACT US

If you have any questions or requests concerning this Privacy Policy, our personal-information practices, or your U.S. consumer privacy rights, please contact us using the contact information published on the VoYaMart platform.